Analysis of Data Needs Survey for BPS-Statistics of Pemalang Regency 2022

Republic of Indonesia Law Number 25 of 2009 concerning Public Services stipulates that every public service provider is obliged to carry out an evaluation of the performance of public service implementers. One form of this evaluation is realized through the implementation of a Community Satisfaction Survey (SKM) as stipulated in the Regulation of the Minister of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017 concerning Guidelines for Compiling Public Service Provider Unit Community Satisfaction Surveys.

The Central Statistics Agency (BPS), as one of the public service providers that provides statistical data and information, always tries to provide excellent service to consumers. BPS has regularly held SKM every year which is integrated into the Data Needs Survey (SKD). Apart from aiming at obtaining the level of consumer satisfaction with BPS data services, this survey also aims to identify data needs and the level of consumer satisfaction with the quality of data produced by BPS. The report on the results of the 2022 SKD implementation is presented in the form of a publication entitled "Analysis of the Results of the 2022 BPS Data Needs Survey". This publication contains an overview of consumer data needs and consumer perceptions of BPS PST service performance as well as consumer perceptions of BPS data quality. The main indicators presented in this publication include the Consumer Satisfaction Index (IKK) and the Anti-Corruption Perception Index (IPAK).